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Fee Payment & Refund Policy

JUJU International Preschool

1. Purpose

This policy explains the fee payment process, payment methods, due dates, receipts, cancellations and refund procedures applicable to JUJU International Preschool.

The School aims to maintain transparency and provide parents with clear information about financial obligations.

2. Fee Structure

The applicable fee structure will be communicated to parents during the admission process. Depending on the programme, the fee structure may include:

  • Application or registration fee.
  • Admission or enrolment fee.
  • Tuition fee.
  • Learning material or activity charges.
  • Uniform charges, if applicable.
  • Transportation charges, if applicable.
  • Other separately disclosed programme charges.

Parents will be informed of applicable charges before confirming admission.

3. Payment Schedule

The School will communicate:

  • Total applicable fees.
  • Instalment options, where offered.
  • Payment due dates.
  • Accepted payment methods.
  • Any applicable additional charges.

Parents are requested to follow the payment schedule communicated by the administration.

4. Payment Methods

Payments may be accepted through officially authorised channels, such as:

  • Bank transfer.
  • UPI.
  • Approved online payment gateway.
  • Other payment methods notified by the School.

Parents should not make payments to personal bank accounts or unauthorised individuals.

5. Payment Acknowledgement

An official receipt or payment acknowledgement will be issued for payments received by the School.

Parents should retain payment receipts for their records. Any discrepancy should be reported promptly to the accounts department.

6. Late Payments

Where payments are delayed, the School may issue reminders to parents.

Any late payment charge, if applicable, must be disclosed in advance and applied consistently with the School’s approved fee schedule and applicable law.

No undisclosed penalty should be imposed.

7. Refund and Cancellation

Refund eligibility depends on the nature of the payment, the date of cancellation, services already provided and applicable legal requirements.

The School will communicate the refund terms in writing before admission confirmation. The following principles will apply:

  • Payments relating to services already delivered may not be refundable, subject to applicable law.
  • Any refundable deposit will be handled according to its disclosed conditions.
  • Refund requests must be submitted in writing.
  • Applicable deductions must be explained to parents.
  • Refunds will be processed through an appropriate payment channel.
  • No refund condition will override mandatory legal rights.
Management approval required: The School must publish its approved refund schedule before this policy is activated.
  • Before admission confirmation: Approved terms to be inserted.
  • After admission confirmation but before commencement: Approved terms to be inserted.
  • After commencement of the programme: Approved terms to be inserted.
  • Withdrawal during the academic year: Approved terms to be inserted.
  • Refundable deposit: Approved terms to be inserted.

8. Fee Disputes

Parents who identify a payment discrepancy may contact the accounts department with the relevant receipt or transaction reference.

The School will review the matter and communicate the outcome.

9. Fee Revisions

Any revision to the fee structure will be communicated to parents in advance, in accordance with applicable requirements and the School’s approved procedures.

10. Contact

Accounts Department, JUJU International Preschool, Madurai.

Email: support@jujuschool.com
Telephone: +91 9843316016